General Terms & Conditions

Website Terms & Conditions

By using our website, you agree to the terms below. Please read them carefully.

Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe upon or restrict others from using and enjoying the site.

Intellectual Property

All content, trademarks, logos, and materials are owned by Amber Marie & Company unless otherwise stated. You may view and use the content for personal, non-commercial use only.

Prohibited Activities

You may not:

  1. Republish or redistribute website content

  2. Use our content for commercial gain

  3. Attempt to damage or interfere with the website

  4. Use the site to collect or mine data

  5. Use our platform for unsolicited advertising or marketing

User Content

If you submit content (e.g., reviews, comments, photos), you grant us permission to use it in any media, worldwide, without compensation. You must own or have permission to share anything you upload.

Limitation of Liability

Amber Marie & Company is not liable for any damages arising from the use of this site or any linked content. Website use is at your own risk.

Modifications

We reserve the right to update these terms at any time. Continued use of the site indicates your acceptance of any changes.

Governing Law

These terms are governed by the laws of the State of Oklahoma.


Order Policies Payment & Account Info

Orders are not processed until payment is received. To pay or manage your account, visit "My Account" from our homepage. This section includes order history, loyalty points, and any unpaid invoices.

Pre-Order Items

All pre-order sales are final and non-refundable.

In-Store Pickup

You may choose to pick up your order at either our 91st & Yale or Utica Square location (selected at checkout).

  1. Orders not picked up within 90 days may be returned to the sales floor without a refund unless prior arrangements have been made.

  2. All web order returns must be made to our 91st & Yale location.


Shipping PolicyProcessing Time

  1. Orders are processed in 7–10 business days.

  2. During high-volume periods (October–December), processing may take longer.

  3. Orders placed on weekends are processed starting Monday.

Shipping Methods

  1. Small packages (<2lbs): USPS Priority Mail (2–5 days)

  2. Larger orders: Typically UPS unless otherwise noted

  3. Drop ship items: Timelines vary by manufacturer

  4. Expedited shipping (e.g., UPS 2nd Day Air): Processing time still applies before shipment

Tracking

  1. You will receive tracking information via email once your order ships

  2. Please allow up to 10 business days before inquiring

Lost, Refused, or Unclaimed Packages

  1. Packages over $200 are insured

  2. Amber Marie & Company is not responsible for lost or stolen packages marked "Delivered"—please check with neighbors or file a USPS claim

  3. Refused or undeliverable packages can be re-shipped at your expense

  4. Keep all original packaging if your item arrives damaged; we must have photos to file a claim

Drop Ship & Special Items

  1. Some products may ship directly from our manufacturers and may require additional time

  2. Time-sensitive orders? Call us at 918.576.6001 and we’ll do our best to accommodate

International Orders

  1. We do not ship internationally

  2. If using a freight forwarder, we are not responsible for damaged goods or returns